FAQ's
How do I place an order?
Simply browse our products, add your selected items to the cart, and proceed through the secure checkout process. Once your order is placed, you'll receive a confirmation email.
Can I modify or cancel my order?
If your order has not yet entered processing, we may be able to assist. Please contact our support team as soon as possible.
Products
Are your products genuine?
Yes. We only sell genuine products sourced from trusted golf brands and suppliers.
Do you carry products from major golf brands?
Yes. We offer products from a variety of well-known golf manufacturers across clubs, accessories, apparel, and equipment.
How do I know which golf product is right for me?
If you're unsure, contact our team. We'll do our best to help you choose products that suit your playing style and needs.
Shipping
Do you ship Australia-wide?
Yes. We ship to customers throughout Australia.
How long will delivery take?
Delivery times may vary depending on your location and product availability. Estimated delivery information will be provided during checkout.
Will I receive tracking information?
Yes. Once your order has been dispatched, you'll receive tracking information via email.
What happens if my package is delayed?
Occasionally, carrier delays may occur. If you have concerns about your shipment, please contact our support team.
Returns & Refunds
Do you accept returns?
Yes. Please refer to our Returns & Refunds Policy for complete details regarding eligibility and return requirements.
What if I receive a damaged or incorrect item?
Contact us as soon as possible after delivery and provide your order number along with photographs of the issue. Our team will review the situation and assist with a resolution.
How long do refunds take?
Once an approved return has been received and inspected, refunds are processed according to our refund policy and payment provider timelines.
Payments
What payment methods do you accept?
We accept major payment methods available at checkout, including secure card and digital payment options.
Is checkout secure?
Yes. Our website uses secure payment processing and encryption technologies to protect customer information.
Customer Support
How can I contact GolfMaker?
Email: izosojuxejir09@gmail.com
Phone: +61468247272
What are your support hours?
Monday – Friday
10:00 AM – 5:00 PM (AEST)
Where are you located?
Address: 19 Salamander Gardens Ct, Salamander Bay NSW 2317, Australia